# megsApp > megsApp knowledge base – help articles and documentation. ## About megsApp - [About us](https://support.megsapp.com/en_us/about-us-BkaxhhPp5.md): megsApp is SA's newest Mobile Network focused on simplicity, honesty, and affordability. Everything is straightforward with us - No BS! - [What is Different About us to Other Mobile Networks?](https://support.megsapp.com/en_us/what-is-different-about-us-compared-to-other-mobile-networks-rJI5Anva5.md): Our products are straightforward simple and super affordable Whatever you buy is yours till you finish it Nothing expires Data Airt ## Joining megsApp - [How Do I Create an account?](https://support.megsapp.com/en_us/how-do-i-create-an-account-rJ2z9zda9.md): Buy your SIM card from your nearest megstrader - or buy a SIM on our website (Get a SIM) - [How to RICA Your SIM After Purchasing Online?](https://support.megsapp.com/en_us/how-do-i-complete-the-registration-process-if-i-ordered-my-sim-online-in-app-By0Uifd6q.md): You can now RICA yourself at home! - [Where Do I Get a SIM Card?](https://support.megsapp.com/en_us/where-do-i-get-a-sim-card-B18LhMOT9.md): Buy a megsApp SIM online/in-App: "Buy a SIM" or you can get it from a megstrader. - [How to Join us and Keep Your Number](https://support.megsapp.com/en_us/how-can-i-join-and-keep-my-number-rkAweEuaq.md): Yes, you can join megsApp and keep your number (Port). You can port yourself or you can port with a megstrader. - [Why do I need to provide my personal information?](https://support.megsapp.com/en_us/why-do-i-need-to-provide-my-personal-information-rkzMfEu65.md): Every SIM in South Africa is required by law to be RICA'd. - [How many SIM cards can I have?](https://support.megsapp.com/en_us/how-many-sim-cards-can-i-have-Hkv9rE_a5.md): Currently only, One (1) megsApp SIM per one (1) ID number - [What is your WhatsApp number?](https://support.megsapp.com/en_us/what-is-your-whatsapp-number-H1G5IN_6c.md): 063 901 0000 - [What to do if my SIM is working but I cannot connect to the internet?](https://support.megsapp.com/en_us/what-to-do-if-my-sim-is-working-but-i-cannot-connect-to-the-internet-B1EdD4uac.md): Start by switching your device on and off. If you still cannot connect - you might need to change your APN settings on your device: APN settings for Andro... - [Why do megsApp SIM cards look like MTN SIM cards?](https://support.megsapp.com/en_us/why-do-megsapp-sim-cards-look-like-mtn-sim-cards-rkbS9Edac.md): We are our own Mobile Network, but we have partnered with MTN to run on their well-established infrastructure. - [Can I Buy MTN data or Airtime ?](https://support.megsapp.com/en_us/can-i-buy-mtn-data-or-airtime-BydF5VOT5.md): No! None of our products are sold by MTN. Please purchase through our channels. In-App always being the best! Where you always get more You... - [How long does porting take?](https://support.megsapp.com/en_us/how-long-does-porting-take-H1C6P7Rvj.md): The porting process usually takes around 24 hours to complete. But please note the following: - [Can I port if I'm on contract?](https://support.megsapp.com/en_us/can-i-port-if-i-m-on-contract-SyLe1Byus.md): No - not until your contract has been cancelled or ended. - [Can I use my SIM in a router?](https://support.megsapp.com/en_us/can-i-use-my-sim-in-a-modem-B18akSk_j.md): Yes, you can! - [What happens if my SIM is stolen or lost ?](https://support.megsapp.com/en_us/what-do-i-do-if-my-phone-is-stolen-or-lost-BymPJxy9T.md): If your device has been stolen or lost its crucial to act quickly Reach out to our customer care team and request a SIM swap Please be prepared to answer se - [How to Activate your eSIM on iOS and Android](https://support.megsapp.com/en_us/how-to-activate-your-esim-S1GU7Zc70.md): Learn how to activate your e-SIM on both iOS and Android devices with our step-by-step guide. Ensure your device supports e-SIM. ## Our App - [Does your app take a lot of space?](https://support.megsapp.com/en_us/does-your-app-take-a-lot-of-space-ByeRyHdp9.md): megsApp takes minimal space , only 26MB in size. - [How much data does your app use?](https://support.megsapp.com/en_us/how-much-data-does-your-use-r1XLeSOT5.md): megsApp is 99.9% data-FREE! - [Is your app FREE to download?](https://support.megsapp.com/en_us/is-your-app-free-to-download-By5sgHup5.md): Yes! Totally FREE to download - [Why do I need to give your app all the permissions it requires?](https://support.megsapp.com/en_us/why-do-i-need-to-give-your-app-all-the-permissions-it-requires-ByxZru6c.md): Some permissions are required for the App to function at 100%. For the App and SIM to work properly, it is required for you to allow some permissions... - [Can I use my SIM card without the App?](https://support.megsapp.com/en_us/can-i-use-your-sim-card-without-the-app-r1ISS_6q.md): Yes, you can but it won't be nearly as cool! You'll miss out on all the extra and free data - [What happens if I delete the App?](https://support.megsapp.com/en_us/what-happens-if-i-delete-the-app-rJiYbHOp9.md): Simply download and reinstall it again! - [How do I change my password?](https://support.megsapp.com/en_us/how-do-i-change-my-password-rJ6jNBuT5.md): Quickly change or reset your password in-App! If you are already logged in, log out of megsApp first. - [How Do I speak to Someone to Assist Me?](https://support.megsapp.com/en_us/how-do-i-speak-to-someone-to-assist-me-SJcbtBuTc.md): Directly message us in-App or speak to megsy our forever available chatbot assistant. - [Customer Care Support Office Hours](https://support.megsapp.com/en_us/what-are-your-office-hours-HkUvcr_a5.md): Office hours: 8 AM - 4 PM - [How do I send a Please call me?](https://support.megsapp.com/en_us/how-do-i-send-a-please-call-me-ryVOkEp4i.md): You can - [How to log in and out of our app](https://support.megsapp.com/en_us/how-to-log-in-and-out-of-our-app-r1BBX5rH0.md): This article provides stepbystep instructions on how to log in and out of your app Follow the guidelines below to ensure a smooth login and logout process - [Our App Walkthrough](https://support.megsapp.com/en_us/our-app-walkthrough-BksXmzd0A.md): The megsApp provides everything you need in a convenient and simple format Heres a quick overview Home Screen View all your balances for data airtime an ## Top up - [How do I top up in-App?](https://support.megsapp.com/en_us/how-do-i-top-up-in-app-HJuKordTc.md): Top up your account in a few simple steps. Every time you top up in-App you get 10% more data! - [Where do I buy Airtime Vouchers?](https://support.megsapp.com/en_us/where-do-i-buy-vouchers-BJQYnHdp9.md): Buy Airtime vouchers from any of our distributors: 1ForYou & OTT Vouchers Do NOT ask for a megsApp voucher. - [How do I redeem an airtime voucher?](https://support.megsapp.com/en_us/how-do-i-redeem-a-voucher-purchased-in-store-or-from-an-agent-rkiUTHOaq.md): Redeem any of your airtime vouchers (1ForYou or OTT Voucher) in-App. - [Is it safe to top up in-App?](https://support.megsapp.com/en_us/is-it-safe-to-top-up-in-app-r15Z18d69.md): YES 100% - [What are your prices?](https://support.megsapp.com/en_us/what-are-your-prices-SJduyI_ac.md): Our prices are extremely affordable! - [Do I get a cheaper rate when I call other users on the app?](https://support.megsapp.com/en_us/do-i-get-a-cheaper-rate-when-i-call-other-users-on-the-app-rkiBeL_6q.md): We offer a flat rate on voice: 0.69 cents p/min billed per second to any network! - [Can I convert my airtime to data, voice, or SMS?](https://support.megsapp.com/en_us/can-i-convert-my-airtime-to-data-voice-or-sms-B1l9gUd6q.md): Yes, you can convert airtime to data. Or use your airtime to make calls/send SMSs - [How to transfer data airtime](https://support.megsapp.com/en_us/how-do-i-transfer-a-bundle-to-someone-else-rJFxUO65.md): In-App: Tap on "Top up" (Blue card in the centre) Tap on: "Transfer" Enter the megsApp mobile number you'd like to transfer to Select the bundl... - [What do you mean "NEVER expires"?](https://support.megsapp.com/en_us/what-do-you-mean-never-expires-r1wnPtHNj.md): Yes - [Voice rate](https://support.megsapp.com/en_us/voice-rate-SyFPnVpEo.md): We do no - [What is the difference between the Non Expiry, Expiry and Specials bundles?](https://support.megsapp.com/en_us/what-is-the-difference-between-the-non-expiry-expiry-and-specials-bundles-H1Iv0Ar1h.md): Non Expiry bundles do not have an expiration date so the data will not expire as long as your account is active Specials bundles have a limited validity perio - [What is the minimum transaction amount for payments made through Credit Card, Ozow, and SiD?](https://support.megsapp.com/en_us/what-is-the-minimum-transaction-amount-for-payments-made-through-credit-card-ozow-and-sid-payment-methods-BJp5BBFva.md): What is the minimum transaction amount for payments made through Credit Card Ozow and SiD payment methods - [Our different Top Up Options](https://support.megsapp.com/en_us/overview-of-our-different-top-up-options-SJHyd7i2a.md): Here are the topup methods available CreditDebit Car d 1Open your appTap menuSelect payment detailsPress the to add a card - [How-to: Top up with MyWallet](https://support.megsapp.com/en_us/how-to-top-up-with-mywallet-Sya6kazwR.md): How to Top Up Using MyWallet on megsApp Topping up your megsApp account using MyWallet is easy Follow these steps to complete your purchase Step 1 Open the - [Data Transfer & Top-Up Limits](https://support.megsapp.com/en_us/data-transfer-top-up-limits-H1VLEzm00.md): You can transfer up to 75GB of data to other users in the same calendar month You can receive up to 5GB of data in a calendar month Theres no limi ## Balances - [How Do I Check My Balances?](https://support.megsapp.com/en_us/how-do-i-check-my-balances-SkaBqkYTq.md): In-App: Tap on "Home" Under "Current Balances" you can view your real-time Data, Airtime & Rewards balances You can also view your detailed balanc... - [How-to: Check your balance via USSD](https://support.megsapp.com/en_us/how-to-check-your-balances-via-ussd-HynT2vNbn.md): Access your account balances with ease using USSD in this concise guide Learn the quick process of dialing USSD codes to check data airtime and SMS balances ## Rewards - [How do I Earn Free Data?](https://support.megsapp.com/en_us/how-do-i-get-free-data-B10f31t69.md): How to earn FREE data every day: - [How much FREE data can I get?](https://support.megsapp.com/en_us/how-much-free-data-can-i-get-S1nka1FTc.md): There is no set amount of FREE data you can earn, but we do guarantee a minimum of 300MB of data per month! - [What is the trick?](https://support.megsapp.com/en_us/what-is-the-trick-ryOs0kta9.md): We stand for honesty, simplicity and affordability. - [How do I redeem my FREE data?](https://support.megsapp.com/en_us/how-do-i-redeem-my-free-data-HyqFgltp9.md): You can redeem your rewards instantly and at any time! - [Will we stop giving out FREE data?](https://support.megsapp.com/en_us/will-we-stop-giving-free-data-Skm6elKT9.md): We started with the purpose to reward everyone with FREE data. That will NEVER change... - [Can I use the FREE data for anything?](https://support.megsapp.com/en_us/can-i-use-megsapp-free-data-for-anything-rJmxltTc.md): You can use your data for whatever you please. - [Why does the app show me adverts?](https://support.megsapp.com/en_us/why-does-megsapp-show-me-adverts-H1amlKa5.md): We show you ads so that we can give you FREE data - but this time you decide when you want to view them. - [How many adverts do I have to view to get FREE data?](https://support.megsapp.com/en_us/how-many-adverts-do-i-have-to-view-to-get-free-data-Skg_gKaq.md): You must view a minimum of 1 advert, and you get rewarded instantly for every ad you view . - [Will the adverts use my data?](https://support.megsapp.com/en_us/will-the-adverts-use-my-data-HJrnWlFTc.md): None of the ads, promotions,competitions,games, and surveys takes any of your data, ever! - [Will the adverts be annoying?](https://support.megsapp.com/en_us/will-the-adverts-be-annoying-ByCAlYT5.md): megsApp ads are all within the App. They are non-intrusive and you can decide when you to view them. We also send adverts that we believe you would like. - [Can I get rid of the adverts?](https://support.megsapp.com/en_us/can-i-get-rid-of-the-adverts-BkMmzgta9.md): You got the power - you decide if you want to view them or not ! (without paying a fee) - [Can I Redo the Same Survey and Get Rewarded Again?](https://support.megsapp.com/en_us/can-i-redo-the-same-survey-and-get-rewarded-again-HywYzgKp5.md): Surveys can only be completed once = rewarded once for it. Ads you might view the same ad multiple times but get rewarded for it every time! - [Can I play a game more than once?](https://support.megsapp.com/en_us/can-i-play-a-game-more-than-once-S103flKp9.md): This feature is launching soon! - [What are Promotions?](https://support.megsapp.com/en_us/what-are-promotions-r1NeXlYaq.md): This feature is launching soon! ## Network - [Will I have coverage everywhere?](https://support.megsapp.com/en_us/will-i-have-coverage-everywhere-ry3IUlF6c.md): We run on MTN's well-established network. Which is known to have the best coverage in South Africa. - [What are your USSD codes?](https://support.megsapp.com/en_us/what-are-your-ussd-codes-HkMRUlF65.md): Information USSD: *135# Top-up & Balances: *136# - [Do you support banking over USSD?](https://support.megsapp.com/en_us/do-you-support-banking-over-ussd-By7DgFpq.md): Yes we do! - [Can I buy Voice/SMS bundles?](https://support.megsapp.com/en_us/can-i-buy-voice-sms-bundles-SkFCwgtT9.md): No, we don't sell voice or SMS bundles. You just need a positive airtime balance to be able to make calls and send SMSs. - [Free Numbers available with us:](https://support.megsapp.com/en_us/free-numbers-available-with-us-rJfnxKp5.md): Presidential Hotline: 17737 National Department of Health: *134*550# Government Directory Services: 1020 - [Free Emergency Numbers and Services in South Africa](https://support.megsapp.com/en_us/free-emergency-numbers-SJd8hxKpc.md): Get quick access to important emergency numbers including ER24, National Ambulance Service, SAPS, and Childline - [Can I send international SMS's?](https://support.megsapp.com/en_us/can-i-send-international-sms-s-HkFKkbt65.md): Currently, you can't send SMSs internationally with us. Keep in mind you can still send messages with your data (such as, WhatsApp messages, iMessages etc.) - [Can I make international calls?](https://support.megsapp.com/en_us/can-i-make-international-calls-SkUAkbFTc.md): Currently, you can't make calls internationally with us. You can still call with data (WhatsApp calls, Zoom, Skype etc.) - [Do you offer international roaming?](https://support.megsapp.com/en_us/do-you-offer-international-roaming-S1MQgWFpc.md): Unfortunately, we do NOT offer international roaming. We will notify you when this feature is live! - [Do you offer voicemail?](https://support.megsapp.com/en_us/do-you-offer-voicemail-SkGDZWYTc.md): We offer a much cooler alternative megsApp does not offer traditional voice mail services but instead offers an innovative solution whereby you will receive - [Premium Rated Services](https://support.megsapp.com/en_us/premium-rated-services-Sk4IGbYTc.md): megsApp blocks the use of premium rates calls and USSD codes in order to protect you from spam and other services that could deplete your airtime without you... - [I have forgotten my PIN and have locked my SIM what should I do?](https://support.megsapp.com/en_us/i-have-forgotten-my-pin-and-have-locked-my-sim-what-should-i-do-B1Kr8WYpq.md): Your PUK code is displayed on the SIM card holder that came in your starter pack - [How can I stop unwanted text messages or SPAM?](https://support.megsapp.com/en_us/how-can-i-stop-unwanted-text-messages-or-spam-rkakdbYaq.md): We cannot block them out - try using True caller. - [Do you offer any handsets with the SIM card?](https://support.megsapp.com/en_us/do-you-offer-any-handsets-with-the-sim-card-rknVdWKpc.md): Not currently, but it's something we're looking into! - [Do you offer any contract services?](https://support.megsapp.com/en_us/does-megsapp-offer-any-contract-services-rJGYdZYp9.md): No, megsApp currently only offers prepaid pay-as-you-go services. - [I use Wi-Fi but have been charged for internet access](https://support.megsapp.com/en_us/i-use-wi-fi-but-have-been-charged-for-internet-access-SkGPYbYpq.md): You can view your 24-hour bill summary in-App to get more details on your usage. - [I got a SIM but my data is not working](https://support.megsapp.com/en_us/i-got-a-sim-but-my-data-is-not-working-ryzFcI6Vj.md): If you data - [Can I use my data for tethering or hotspotting?](https://support.megsapp.com/en_us/can-i-use-my-data-for-tethering-or-hotspotting-S1K1ekUkn.md): Yes you can use the data for tethering or hotspotting However please note that excessive usage may affect the speed of your data connection - [A Guide on APN settings for iOS and Android.](https://support.megsapp.com/en_us/a-guide-on-apn-settings-for-ios-and-android-r10MhV740.md): Automatic APN Settings Update We have streamlined our APN settings process eliminating the need for manual input Heres what you need to know Automatic Con - [eSIM Swap & Activation Using DMA and an Activation Code](https://support.megsapp.com/en_us/esim-swap-activation-using-dma-and-an-activation-code-ByZLDnuO1x.md): eSIM Swap Activation Using DMA and an Activation Code Overview This process involves activating the eSIM on the new device using DMA Device Management ## How-to videos - [How-to: Top-up with Instant EFT](https://support.megsapp.com/en_us/how-to-top-up-with-instant-eft-B17pGGEWh.md): Master the swift secure process of toppingup via Instant EFT inapp This brief video walks you through linking your bank initiating and finalizing transact - [How-to: Change APN settings on Android](https://support.megsapp.com/en_us/how-to-change-apn-settings-on-android-ryoG5rNbh.md): Master APN adjustments on Android devices with this concise guide Follow simple steps to access edit and save configurations for seamless mobile d - [How-to: Port using WhatsApp](https://support.megsapp.com/en_us/how-to-port-using-whatsapp-rktbS8EW3.md): Effortlessly port your number using WhatsApp with this concise guide Learn the streamlined process to request and complete the porting procedure ensuring a se - [How-to: Change APN settings on iPhone](https://support.megsapp.com/en_us/how-to-change-apn-settings-on-iphone-SkRaD8Vbh.md): Master iPhone APN adjustments with this succinct guide Follow easy steps to access edit and save configurations ensuring smooth mobile data connectivity and - [How-to: Top up using Ozow](https://support.megsapp.com/en_us/how-to-top-up-using-ozow-S1or9UVn.md): Master the swift secure process of topping up via Ozow in this brief guide Follow simple steps to initiate and complete transactions optimizing your digital - [How-to: Contact Support](https://support.megsapp.com/en_us/how-to-contact-support-S1SL_v4Wh.md): Reach out to support effortlessly with this concise video guide Discover the easy steps to find and connect with customer service ensuring timely assistance f - [How-to: Monitor Data Usage](https://support.megsapp.com/en_us/how-to-view-your-24-hour-bill-summary-rJAItwV3.md): Easily track your data airtime and SMS usage with this concise video guide Follow straightforward steps to access your 24hour bill summary ensuring effecti - [How-to: Top up with Voucher in-app](https://support.megsapp.com/en_us/how-to-top-up-with-voucher-Hk0YTwVbh.md): Easily top up your account with voucher in this simple guide Learn the stepbystep process to redeem and apply vouchers ensuring quick and hasslefree topup - [How-to: Redeem Voucher via USSD](https://support.megsapp.com/en_us/how-to-buy-airtime-with-voucher-via-ussd-HykiJdVh.md): Discover the simple process of buying airtime with voucher using USSD in this concise guide Learn the stepbystep method to redeem vouchers via USSD codes en - [Overview of our app](https://support.megsapp.com/en_us/megsapp-walkthrough-BJIB4d4h.md): Get started with megsApp using this comprehensive walkthrough Discover the apps features and functionalities and learn how to navigate and optimize your mobi - [How-to: Get Free Data everyday](https://support.megsapp.com/en_us/how-to-get-free-data-everyday-BJeGP_Nb2.md): Description Unlock the secret to free daily data with this informative guide Learn how to access and activate free daily data offers from your service provide - [How to RICA Your SIM?](https://support.megsapp.com/en_us/how-do-i-rica-my-sim-ByuC9z_6q.md): You can RICA with a megstrader or you can RICA yourself - [How to Get Support for Your SIM?](https://support.megsapp.com/en_us/customer-care-guide-rkNdzB8fT.md): The video below is a guide to help you understand our customer care which covers selfservice and direct communication with our representatives via WhatsApp F - [How-to: Redeem Voucher via USSD](https://support.megsapp.com/en_us/how-to-redeem-voucher-via-ussd-HkW5lHHyJl.md): Purchasing airtime with a voucher via USSD is simple Follow these steps Step 1 Purchase a Voucher Buy a 1Voucher OTT Voucher or Blu Voucher from y ## Wallet - [How to Check Your MyWallet Balance?](https://support.megsapp.com/en_us/how-can-i-check-my-mywallet-balance-ByCHjsMPa.md): o check your megsPay balance just open megsApp and tap Wallet at the bottom menu Your balance will be displayed at the top of the screen Dont forget to hi - [Is There a Fee for Viewing MyWallet Balance in my app?](https://support.megsapp.com/en_us/is-there-a-fee-for-viewing-my-wallet-balance-in-my-app-BJNCsizva.md): Good news Checking your wallet balance on megsApp is absolutely free Keep an eye on your finances without any extra cost - [Why is my Wallet Balance not Updating in Real-time?](https://support.megsapp.com/en_us/why-is-my-wallet-balance-not-updating-in-real-time-H1H6nsfDa.md): Experiencing a delay in balance update No worries Just tap the refresh button below your balance for the most current info Sometimes it just needs a littl - [How do I send money to another user?](https://support.megsapp.com/en_us/how-do-i-send-money-to-another-user-SkoMTozDp.md): Want to send money Easypeasy Open megsApp go to Wallet Send cash Then just input the amount the recipients number your reference and their re - [What are the limits for sending cash through MyWallet?](https://support.megsapp.com/en_us/what-are-the-limits-for-sending-cash-through-mywallet-H1B80sMDT.md): Great news Theres currently no limit on sending cash through megsPay Feel free to transfer as much as you need - [Is there a fee for sending money to someone on your app?](https://support.megsapp.com/en_us/is-there-a-fee-for-sending-money-to-someone-on-your-app-SynKn6MDa.md): Just a headsup theres a small fee of R1 for sending money on megsApp We keep it minimal for your convenience - [How can I withdraw money from my MyWallet?](https://support.megsapp.com/en_us/how-can-i-withdraw-money-from-my-mywallet-H1hZApGPp.md): Looking to withdraw cash Just tap open your megsApp App tap on Wallet on the bottom menu and then select Cash out enter the amount you wish to withdraw - [Can I withdraw my wallet balance to a bank account or only to an ATM?](https://support.megsapp.com/en_us/can-i-withdraw-my-wallet-balance-to-a-bank-account-or-only-to-an-atm-ByT_JRGvp.md): Flexibility is key ️ You can withdraw your megsPay Wallet balance from a Nebank ATM or participating retailers choose the method thats most convenient for - [How do I set up EFT payments with MyWallet?](https://support.megsapp.com/en_us/how-do-i-set-up-eft-payments-with-mywallet-r1MJlAMva.md): To set up EFT payments first tap Wallet on your megsApp navigation menu then select Pay You can add a new beneficiary or choose from your list Just fill - [Is it possible to schedule recurring EFT payments?](https://support.megsapp.com/en_us/is-it-possible-to-schedule-recurring-eft-payments-SyXDxAMwa.md): Currently we dont have an option for automatic recurring EFT payments but were always updating our features For now youll need to initiate each payment - [How can I View my MyWallet Statement?](https://support.megsapp.com/en_us/how-can-i-view-my-mywallet-statement-SkAWbCfP6.md): To view your megsPay Wallet statement simply tap Wallet and then Statement on your megsApp Youll find all your transactions neatly listed under All - [How do I shop using the MyWallet marketplace?](https://support.megsapp.com/en_us/how-do-i-shop-using-the-mywallet-marketplace-Skz05Wmwa.md): Ready to shop Open megsApp Wallet Marketplace Choose from vouchers airtime data tickets electricity bills and more Follow the prompts s - [Can I buy data and tickets directly through our app?](https://support.megsapp.com/en_us/can-i-buy-data-and-tickets-directly-through-our-app-SyBnnW7va.md): Can I buy data and tickets directly through megsApp - [What types of vouchers are available in the marketplace?](https://support.megsapp.com/en_us/what-types-of-vouchers-are-available-in-the-marketplace-rJ8zAZQv6.md): In the marketplace youll find a variety of vouchers including airtime data electricity and various store vouchers Explore and choose what you need ️ - [Deposit cut-off times](https://support.megsapp.com/en_us/deposit-cut-off-times-Sk5zCYS66.md): Electronic Funds Transfer EFT has become an essential tool for seamless financial transactions To ensure smooth processing and timely completion of transfers - [Withdrawal Limits](https://support.megsapp.com/en_us/withdrawal-limits-ryE5EcS66.md): Cash Out via EFT When withdrawing funds via EFT there are generally no predefined limits This means you can transfer funds from your wallet to your bank ac - [How long does it take for my payment to reflect?](https://support.megsapp.com/en_us/how-long-does-it-take-for-my-payment-to-reflect-Sy9MucHTT.md): Heres what you need to know about payment processing times for your wallet - [Wallet Fees](https://support.megsapp.com/en_us/wallet-fees-r1XWIF9JA.md): Wallet charges or fees refer to the costs associated with using a digital wallet service to store send or receive funds These fees can vary - [Understanding the Wallet Reference number](https://support.megsapp.com/en_us/understanding-the-wallet-reference-number-BJD5v62XA.md): In this article we will explain what the wallet reference code is and why it is important Finding Your Wallet Reference Code Open the App Start from th - [How to purchase electricity using our app](https://support.megsapp.com/en_us/how-to-purchase-electricity-using-our-app-HyTTzp37R.md): How to Purchase Electricity Using Our App Follow these simple steps to purchase electricity through our app Step 1 Open the App Begin by opening the app on - [What to do if you did not receive your MyWallet cash-out voucher SMS](https://support.megsapp.com/en_us/my-wallet-cash-out-voucher-sms-not-received-Bk2sfoqUA.md): If you havent received the cash out SMS please dial 120001 and choose the Get cash voucher option This action will trigger a resend of the voucher SMS to - [How-to: Top up with MyWallet](https://support.megsapp.com/en_us/how-to-top-up-with-mywallet-Sya6kazwR.md): How to Top Up Using MyWallet on megsApp Topping up your megsApp account using MyWallet is easy Follow these steps to complete your purchase Step 1 Open the - [What is MyWallet?](https://support.megsapp.com/en_us/getting-started-with-your-wallet-SyDRG7pu6.md): Exciting News Discover the latest addition to our app the Wallet Feature Now you can effortlessly pay bills and indulge in hasslefree marketplace purcha